Privacy Policy
Last updated: January 2025
Our Commitment to Privacy
At SmartBabySafetyHub, we understand that your baby's safety data is deeply personal. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.
Information We Collect
Account Information
When you create an account, we collect your name, email address, and password. This information is encrypted and used solely for account management and authentication.
Device Data
Our devices collect monitoring data including video feeds, audio, temperature, breathing patterns, and movement. This data is encrypted end-to-end and accessible only by authorized users on your account.
Usage Information
We collect information about how you use our app and services to improve functionality and user experience. This includes features used, time spent, and device interactions.
How We Use Your Information
- To provide and maintain our monitoring services
- To send you important notifications and alerts about your baby
- To improve our products through aggregated, anonymized analytics
- To provide customer support and respond to your inquiries
- To detect and prevent fraud and ensure platform security
Data Security
We employ industry-leading security measures to protect your data:
- 256-bit AES encryption for all data at rest and in transit
- Secure cloud infrastructure with redundant backups
- Regular security audits and penetration testing
- Two-factor authentication options for enhanced account security
- Strict access controls limiting employee access to user data
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We only share data in the following limited circumstances:
- With your explicit consent
- With service providers who assist in our operations (under strict confidentiality agreements)
- When required by law or to protect rights and safety
Your Rights
You have the following rights regarding your data:
- Access your personal information at any time through your account
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export your data in a portable format
- Opt-out of non-essential communications
Data Retention
We retain your data for as long as your account is active. Video recordings are automatically deleted after 30 days unless you choose to save them. Upon account deletion, all personal data is permanently removed within 90 days.
Children's Privacy
While our products monitor infants and children, our services are intended for use by adults (18+). We do not knowingly collect personal information from children under 13.
International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes via email or through our app. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: privacy@smartbabysafetyhub.com
Address: 123 Safety Street, San Francisco, CA 94102